Privacy Policy

Effective date: August 17, 2026

Mountain Man Metal Works (“Mountain Man Metal Works,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit mountainmanmetalworks.com, use its online store or account features, submit a review or comment, contact us, request a quote, or otherwise interact with us.

Information We Collect

We may collect the following categories of information:

  • Information you provide. This may include your name, email address, telephone number, billing and shipping address, account credentials, order and transaction details, project specifications, customization instructions, messages, reviews, comments, and other information you choose to provide.
  • Payment and transaction information. If you make a purchase, our payment provider may collect payment-card or other payment information. We may receive information such as the transaction amount, payment status, payment method, fraud-screening result, and related order records. Square processes information through its services under its own privacy notices.
  • Information collected automatically. When you use the site, we and our service providers may collect your IP address, browser and device information, pages viewed, referring pages, dates and times, cookie or session identifiers, cart activity, and security, diagnostic, or performance data.
  • Information from other sources. We may receive information from payment, hosting, email, security, analytics or performance, fulfillment, social media, and other service providers when needed to operate the site or provide requested services.

How We Use Information

We may use information to:

  • operate, maintain, secure, and improve the website and online store;
  • create and manage customer accounts, carts, orders, payments, and related records;
  • prepare quotes, discuss project requirements, provide customer service, and respond to questions;
  • manufacture, customize, deliver, or arrange fulfillment of products and services;
  • send transactional messages such as account, order, payment, and service communications;
  • detect, investigate, and prevent fraud, misuse, security incidents, and technical problems;
  • maintain business, tax, accounting, dispute, and compliance records; and
  • comply with applicable law and enforce our agreements.

Cookies and Similar Technologies

The site uses cookies and similar technologies for functions such as sessions, shopping carts, account login, comment preferences, embedded content, security, diagnostics, and performance. Examples may include WordPress and WooCommerce cookies, an EmbedPress session cookie, and technologies used by Cloudflare or embedded services.

You can use your browser settings to block or delete cookies. Blocking some cookies may prevent account, cart, checkout, embedded-content, or other site features from working correctly.

Embedded Content and External Services

The site may load or link to services operated by third parties, including Google Maps, YouTube, Facebook, Etsy, Square, and other providers. When you load embedded content, follow an external link, or use a third-party service, that provider may receive information such as your IP address, browser information, referring page, and information you submit to it. The provider’s own privacy notice governs its processing.

How We Disclose Information

We may disclose information to:

  • payment and fraud-prevention providers, including Square;
  • website hosting, WordPress, WooCommerce, email-delivery, security, diagnostic, and performance providers, including Brevo and Cloudflare;
  • shipping, delivery, pickup, fabrication, installation, or fulfillment providers when needed for an order or project;
  • professional advisers such as accountants, insurers, attorneys, and consultants;
  • government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services; and
  • a successor or involved party in a merger, financing, sale, reorganization, or transfer of all or part of the business.

We may also disclose information at your direction or with your consent.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and business records, satisfying tax or legal obligations, resolving disputes, enforcing agreements, and protecting the site and business. Retention periods vary based on the type of information and why it is needed.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security.

Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or opt out of certain processing. You may also update information available through your customer account and control cookies through your browser.

To make a privacy request, contact us using the information below. We may need to verify your identity and may retain information when permitted or required by law. If applicable law provides a right to appeal our response, you may submit an appeal through the same contact method.

Children’s Privacy

The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the site, contact us so we can review and address the request.

Changes to This Policy

We may update this Privacy Policy to reflect changes to the site, our practices, or legal requirements. The effective date at the top shows when the policy was last revised. Material changes may also be communicated through the site or another appropriate method.

Contact Us

For privacy questions or requests, contact Mountain Man Metal Works: